Deliver relevant one-to-one personalized messages at scale.
Fluid AI Marketing platform analyses customer demographic, psychographic, and transaction data in real-time to predict which customers are more likely to convert for a product or service. Based on these insights, the engine auto initiates conversations with customers on their most favourite channel about the most relevant product for them. Conversations seamlessly happen at scale over text messages, Whatsapp, Email or even an AI phone call.
Accelerating Growth Through
Automated Multi-channel Activation
Identifying & Filtering potential customers
Identify potential customers by considering multiple parameters across multiple data sources
- Demographic data
- Psychographic data
- Transactional data
Classifying & Mapping Relevant Product
Real-time analysis of customer data to predict which customer is more likely to convert for a product or service.
- Deep learning Neural Networks
- Self-learning algorithm
- Genetically evolving algorithm
Selecting Relevant Communication Channel
Connecting with the customers by selecting the most appropriate communication channel
- Website & app-based interaction
- Email & Text-based interaction
- Whatsapp based interaction
- Voice Call based interaction
- Physical Screen based interaction channel
Scheduling Time for optimum outreach
Time decisions to reach out to customers are decided based on multiple rules and best practices
- Business governance
- Regulatory compliance
- General marketing governance
Automated Customer Campaign
Next best action with the highest probability of conversion is proposed to complete customer journey
- Customer Acquisition
- Up-sell & Cross-sell
- Customer Retention
- Customer Reactivation
The simple way to make your data dazzle
The AI tool has an entire ecosystem to connect with customers – Right from placing an automated voice call to web/email bot, from mobile app or WhatsApp bot to engaging with a Digital Avatar in an ATM Kiosk or experience center in a bank.
Interactive dashboard with customizable UI and detailed reports of customer interactions
Real time Status update
Real-time status update of the customer's stages in Customer Lifecycle
Detailed analysis of Channel performance mapping user interactions with conversions
Focused on Actionable Insights
24 X 7 running prediction engine to analyze and identify actionable Insights
Challenges with Ease
Reduce Customer Drop-offs
Reduce drop-offs by sparking curiosity and increases user engagement and dwell time by 5x.
Save Human Resource
Not just limited to dropping off leads to agents, but manages and automates end to end marketing cycle till conversion and more.
Authentication & Validation
Collects and validates data from digital or voice channels, while also structuring and cleaning customer records on your CRM.
Quick updates & Request handling
Quick turnaround in handling users request and providing information or updates